Credits for properly returned items will be applied to the payment method that was used for the order. If credit card payment was used, the credit will be applied to the same credit card number that was used for the original order. Credits should appear within two billing cycles.

Return Policy

Requesting a Return

To return an item for a refund, please send the item in original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue. Be sure to include your name, address, daytime phone number, email address, and your original order number. Please send the package via a registered or insured shipping method as EZchute will not be responsible for lost or misdirected packages.


4109 N Dugan Rd

McConnelsville, Ohio 43756

You have 30 days after delivery of your order to return products purchased directly from EZchute, for a full refund. EZchute will not refund the cost of shipping unless the return is a result of EZchute providing a product different than the product ordered.

EZchute will not accept returns for the following items:

  1. Any items that are shipped to EZchute after 30 days from delivery.
  2. Any item that is not in its original condition, show signs of use or is missing parts.
  3. Any items that were not purchased directly from EZchute.